Call Service

Streamline Communication and Enhance Customer Interactions with Strada Edge

At Strada Edge, we recognize the importance of effective communication and seamless customer interactions for the success of your business. That’s why we offer comprehensive call services as part of our range of solutions. As a trusted provider of SEO, lead generation, heat maps, appointment setting services, Google Business profile optimization, website design, and more, we are dedicated to helping businesses like yours optimize their customer communication channels.

Efficient Call Handling with Strada Edge

Our call services are designed to streamline your business’s communication process, ensuring that every call is handled professionally and efficiently. Whether you need assistance with call answering, call forwarding, call tracking, or call recording, Strada Edge has you covered.

Professional Call Answering

When customers call your business, it’s essential to provide them with a positive and professional experience. Strada Edge’s team of trained call agents acts as an extension of your business, ensuring that every call is answered promptly and with the utmost professionalism. Our agents are well-versed in your business offerings, enabling them to provide accurate information and address customer queries effectively.

Call Forwarding and Routing

Efficient call routing is key to ensuring that calls reach the right department or person within your organization. With Strada Edge’s call forwarding and routing services, we configure the system to direct calls to the appropriate individuals based on predetermined criteria. This ensures that callers are connected with the right person, saving time and enhancing customer satisfaction.

Call Tracking and Reporting

Understanding the effectiveness of your call campaigns is vital for making data-driven decisions and optimizing your communication strategies. Strada Edge provides call tracking and reporting services, allowing you to monitor and analyze key metrics such as call volume, call duration, and call outcomes. This valuable data enables you to measure the success of your campaigns, identify areas for improvement, and make informed decisions to enhance your customer interactions.

Call Recording and Quality Assurance

Capturing and reviewing call recordings can provide valuable insights into the quality of customer interactions and help in training your staff. Strada Edge offers call recording services that allow you to review conversations, assess customer satisfaction, and ensure that your team is delivering the highest level of service. Our quality assurance measures ensure that every call is handled according to your business’s standards, providing consistent and exceptional customer experiences.

Seamless Integration with Calendly

To further streamline your appointment scheduling process, Strada Edge seamlessly integrates with Calendly, a popular appointment scheduling software. This integration allows our call agents to access your Calendly calendar and book appointments on your behalf. With this time-saving feature, you can focus on providing excellent service to your clients while our team handles the appointment setting logistics.

Tailored Call Solutions for Your Business

At Strada Edge, we understand that every business has unique communication needs. That’s why our call services are customizable to align with your specific requirements. Whether you need 24/7 call answering, multilingual support, or specialized call handling protocols, we can tailor our services to meet your business’s unique demands.

Strada Edge: Your Partner in Streamlining Customer Communications

With Strada Edge as your call service provider, you can rest assured that your customers’ calls will be handled professionally, enhancing their experience with your business. We leverage our expertise in SEO, lead generation, appointment setting, Google Business profile optimization, website design, and PPC services to ensure that your call services seamlessly integrate with your overall marketing and customer engagement strategies.

Contact Strada Edge today to learn more about our call services and how we can help streamline your business’s communication channels, improving customer interactions and driving success.

Check testimonials for our satisfied clients

See what others just like yourself have said when they decided to TRUST there business growth in the hands of Strada Edge!

Ryan Edmonds

Strada Edge has been a true game-changer for my towing business as a black owner. Not only the fact that they got me a brand new website and leads but the appointment setting services alone changed the game for me… Read More

Marie Garibay​

Strada Edge has completely turned my salon business around and brought immense joy to my life. For the past two years, I couldn’t get a single person to find my salon in North Phoenix… Read More

Clarence Harris​

Strada Edge is the only reason I’m still in business right now. I’ve been doing driveways for the past 8 years ever since i came to Bridgeport CT from My home in Dallas Texas…
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