Appointment
Setting

All about our appointment setters at Strada Edge! Simplifying Contractor Client Communication and Streamlining Job Processes with Strada Edge

At Strada Edge, we understand the challenges faced by contractors when it comes to communicating with potential clients, qualifying leads, and managing appointments. To bridge this gap and provide a seamless experience, we have developed a comprehensive system that involves asking three important questions to our contractor clients, delivering those answers to our appointment setters, and utilizing efficient tools like Calendly and Google Calendar for job scheduling and management. In this article, we will explore how this process works and the benefits it brings to contractors.

#1 Asking the Three Essential Questions

When contractors join Strada Edge, we believe in gathering vital information to help us understand their services and preferences. We ask three key questions:

1. “How far do you go for jobs?”
Understanding the geographical range within which a contractor operates is crucial for effective lead qualification and appointment setting. By determining the contractor’s service area, we ensure that potential clients are located within a feasible distance.

2. “What’s the lowest cost job you’ll do?”
Knowing the minimum cost threshold that a contractor is willing to work with helps us filter out leads that may not be financially viable. This information enables us to prioritize leads that align with the contractor’s target price range.

3. “What exact services do you provide, and what services do you not do?”
Understanding a contractor’s specific services and limitations allows us to match leads with the right contractors. By identifying their areas of expertise, we ensure that clients receive the most appropriate and qualified contractors for their specific needs.

#2 Delivering Answers to Appointment Setters

Once we have the necessary information from our contractor clients, we provide our appointment setters with clear guidelines. Our appointment setters are well-trained professionals who excel at qualifying leads and providing accurate information to potential clients.

Using the answers provided by the contractors, our appointment setters evaluate leads based on the defined criteria. They match the service area, job cost, and required services with the preferences of the contractors. This meticulous process ensures that only the most relevant and qualified leads are passed on for further scheduling.

#3 Streamlining Job Scheduling and Management

To simplify the scheduling process, we leverage the power of Calendly and Google Calendar. After our appointment setters have qualified a lead, they use the Calendly app to book appointments directly into the contractor’s schedule. This eliminates the need for back-and-forth communication, saving time and ensuring efficiency.

Once the appointment is booked, the job details seamlessly sync with the contractor’s Google Calendar. This ensures that all scheduled jobs are easily accessible on their mobile device, allowing them to stay organized and informed while on the go.

#4 Maximizing Efficiency and Enhancing Customer Experience

Strada Edge goes beyond simply qualifying leads and scheduling appointments. We understand the importance of providing exceptional customer service and ensuring a smooth experience for both contractors and potential clients. Here’s how we achieve that:

Personalized Recommendations:

Based on the answers provided by our contractor clients, we go the extra mile to provide personalized recommendations to potential clients. By thoroughly understanding the contractors’ services and expertise, we can match them with leads who have specific requirements that align with their capabilities. This tailored approach not only enhances customer satisfaction but also increases the likelihood of successful project outcomes.

Prompt Follow-ups:

We prioritize prompt follow-ups with leads to maintain engagement and capitalize on their interest. Our appointment setters promptly reach out to potential clients, answering any questions they may have and providing additional information about the contractor’s services. By keeping the communication channels open and being responsive, we nurture leads and increase the chances of converting them into satisfied customers.

Seamless Communication:

Effective communication is the cornerstone of successful projects. Strada Edge ensures that the lines of communication between contractors and potential clients remain open and efficient. We facilitate smooth interactions by providing essential contact details, such as phone numbers and email addresses, so that contractors can directly connect with leads and address any concerns or queries. This direct communication fosters transparency, builds trust, and establishes strong working relationships from the beginning.

Real-time Updates and Notifications:

Keeping contractors informed and updated is crucial for efficient project management. Strada Edge utilizes technology to provide real-time updates and notifications on upcoming appointments, project details, and any changes or updates from potential clients. Contractors receive these updates directly through their preferred communication channels, ensuring they are always aware of the latest developments and can plan their schedules accordingly.

Conclusion

Strada Edge is committed to simplifying the lives of contractors by streamlining communication, lead qualification, and job scheduling. By asking the right questions, delivering accurate information to appointment setters, and leveraging tools like Calendly and Google Calendar, we ensure efficiency and seamless project management. Our personalized approach, prompt follow-ups, seamless communication, and real-time updates contribute to an enhanced customer experience and increased satisfaction for both contractors and potential clients. With Strada Edge as your trusted partner, contractors can focus on what they do best while leaving the lead generation and appointment setting process to our experienced team. Experience the transformative power of Strada Edge and take your contracting business to new heights.

Check testimonials for our satisfied clients

See what others just like yourself have said when they decided to TRUST there business growth in the hands of Strada Edge!

Ryan Edmonds

Strada Edge has been a true game-changer for my towing business as a black owner. Not only the fact that they got me a brand new website and leads but the appointment setting services alone changed the game for me… Read More

Marie Garibay​

Strada Edge has completely turned my salon business around and brought immense joy to my life. For the past two years, I couldn’t get a single person to find my salon in North Phoenix… Read More

Clarence Harris​

Strada Edge is the only reason I’m still in business right now. I’ve been doing driveways for the past 8 years ever since i came to Bridgeport CT from My home in Dallas Texas…
Read More

Get Work and visibility to your customers now!

Our goal is to make you profit. If you don’t make a MASSIVE amount of profit and save headache and time… Don’t use us. We promise you that you will make more profit than you’ll know what to do with if you are good at what you do. We will be the coaches and guides that you help you on your journey to health, wealth, happiness and freedom

FREE strategy session
Exclusive HIGH QUALITY, EXCLUSIVE jobs