All about our appointment setters at Strada Edge! Simplifying Contractor Client Communication and Streamlining Job Processes with Strada Edge
At Strada Edge, we understand the challenges faced by contractors when it comes to communicating with potential clients, qualifying leads, and managing appointments. To bridge this gap and provide a seamless experience, we have developed a comprehensive system that involves asking three important questions to our contractor clients, delivering those answers to our appointment setters, and utilizing efficient tools like Calendly and Google Calendar for job scheduling and management. In this article, we will explore how this process works and the benefits it brings to contractors.
#1 Asking the Three Essential Questions
When contractors join Strada Edge, we believe in gathering vital information to help us understand their services and preferences. We ask three key questions:
1. “How far do you go for jobs?”
Understanding the geographical range within which a contractor operates is crucial for effective lead qualification and appointment setting. By determining the contractor’s service area, we ensure that potential clients are located within a feasible distance.
2. “What’s the lowest cost job you’ll do?”
Knowing the minimum cost threshold that a contractor is willing to work with helps us filter out leads that may not be financially viable. This information enables us to prioritize leads that align with the contractor’s target price range.
3. “What exact services do you provide, and what services do you not do?”
Understanding a contractor’s specific services and limitations allows us to match leads with the right contractors. By identifying their areas of expertise, we ensure that clients receive the most appropriate and qualified contractors for their specific needs.
#2 Delivering Answers to Appointment Setters
Once we have the necessary information from our contractor clients, we provide our appointment setters with clear guidelines. Our appointment setters are well-trained professionals who excel at qualifying leads and providing accurate information to potential clients.
Using the answers provided by the contractors, our appointment setters evaluate leads based on the defined criteria. They match the service area, job cost, and required services with the preferences of the contractors. This meticulous process ensures that only the most relevant and qualified leads are passed on for further scheduling.
#3 Streamlining Job Scheduling and Management
To simplify the scheduling process, we leverage the power of Calendly and Google Calendar. After our appointment setters have qualified a lead, they use the Calendly app to book appointments directly into the contractor’s schedule. This eliminates the need for back-and-forth communication, saving time and ensuring efficiency.
Once the appointment is booked, the job details seamlessly sync with the contractor’s Google Calendar. This ensures that all scheduled jobs are easily accessible on their mobile device, allowing them to stay organized and informed while on the go.
#4 Maximizing Efficiency and Enhancing Customer Experience
Strada Edge goes beyond simply qualifying leads and scheduling appointments. We understand the importance of providing exceptional customer service and ensuring a smooth experience for both contractors and potential clients. Here’s how we achieve that:
Strada Edge is committed to simplifying the lives of contractors by streamlining communication, lead qualification, and job scheduling. By asking the right questions, delivering accurate information to appointment setters, and leveraging tools like Calendly and Google Calendar, we ensure efficiency and seamless project management. Our personalized approach, prompt follow-ups, seamless communication, and real-time updates contribute to an enhanced customer experience and increased satisfaction for both contractors and potential clients. With Strada Edge as your trusted partner, contractors can focus on what they do best while leaving the lead generation and appointment setting process to our experienced team. Experience the transformative power of Strada Edge and take your contracting business to new heights.
Check testimonials for our satisfied clients
See what others just like yourself have said when they decided to TRUST there business growth in the hands of Strada Edge!
Strada Edge has been a true game-changer for my towing business as a black owner. Not only the fact that they got me a brand new website and leads but the appointment setting services alone changed the game for me… Read More
Strada Edge has completely turned my salon business around and brought immense joy to my life. For the past two years, I couldn’t get a single person to find my salon in North Phoenix… Read More
Strada Edge is the only reason I’m still in business right now. I’ve been doing driveways for the past 8 years ever since i came to Bridgeport CT from My home in Dallas Texas…
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